ABSTRACT
The COVID Pandemic since early 2019 has imposed significant effects on our life. In the retail and logistics sector, the large-scale national lockdown has drastically driven e-commerce sales because the e-marketplace has become the only sales channel. Whilst the pandemic has accelerated the shift towards a more digital world and led to an irreversible dependence on e-commerce retailing, the pressure is on retailers and logistics service providers to respond to the growing demand for immediate delivery in the e-commerce era. Given the integration of smart lockers into developing a more favourable environment which potentially makes immediate delivery more feasible, this paper introduces a novel, dynamic delivery strategy, namely Community Logistics Strategy (CLS), for formulating and updating the new delivery plan in real time as new delivery requests to smart lockers arrive. To shed light on the effect of dynamic order arrival towards delivery planning, the CLS attempts to update the delivery plan by taking new requests into account in real time. Simulation results reveal the superiority of the proposed strategy in managing e-commerce delivery requests, especially within megacities where consumers are highly dense in a compact geographical area. © 2022 Informa UK Limited, trading as Taylor & Francis Group.
ABSTRACT
PurposePhysical gatherings at social events have been found as one of the main causes of COVID-19 transmission all over the world. Smartphone has been used for contact tracing by exchanging messages through Bluetooth signals. However, recent confirmed cases found in venues indicated that indirect transmission of the causative virus occurred, resulting from virus contamination of common objects, virus aerosolization in a confined space or spread from inadequate ventilation environment with no indication of human direct or close contact observed.Design/methodology/approachThis paper presents a novel cyber-physical architecture for spatial temporal analytics (iGather for short). Locations with time windows are modeled as digital chromosomes in cyberspace to represent human activity instances in the physical world.FindingsResults show that the high spatial temporal correlated but indirect tracing can be realized through the deployment of physical hardware and spatial temporal analytics including mobility and traceability analytics. iGather is tested and verified in different spatial temporal correlated cases. From a management perspective of mobilizing social capacity, the venue plays not only a promotion role in boosting the utilization rates but also a supervision-assisted role for keeping the venue in a safe and healthy situation.Social implicationsThis research is of particular significance when physical distancing measures are being relaxed with situations gradually become contained. iGather is able to help the general public to ease open questions: Is a venue safe enough? Is there anyone at a gathering at risk? What should one do when someone gets infected without raising privacy issues?Originality/valueThis study contributes to the existing literature by cyber-physical spatial temporal analytics to trace COVID-19 indirect contacts through digital chromosome, a representation of digital twin technology. Also, the authors have proposed a venue-oriented management perspective to resolve privacy-preserving and unitization rate concerns.
ABSTRACT
Purpose: Physical gatherings at social events have been found as one of the main causes of COVID-19 transmission all over the world. Smartphone has been used for contact tracing by exchanging messages through Bluetooth signals. However, recent confirmed cases found in venues indicated that indirect transmission of the causative virus occurred, resulting from virus contamination of common objects, virus aerosolization in a confined space or spread from inadequate ventilation environment with no indication of human direct or close contact observed. Design/methodology/approach: This paper presents a novel cyber-physical architecture for spatial temporal analytics (iGather for short). Locations with time windows are modeled as digital chromosomes in cyberspace to represent human activity instances in the physical world. Findings: Results show that the high spatial temporal correlated but indirect tracing can be realized through the deployment of physical hardware and spatial temporal analytics including mobility and traceability analytics. iGather is tested and verified in different spatial temporal correlated cases. From a management perspective of mobilizing social capacity, the venue plays not only a promotion role in boosting the utilization rates but also a supervision-assisted role for keeping the venue in a safe and healthy situation. Social implications: This research is of particular significance when physical distancing measures are being relaxed with situations gradually become contained. iGather is able to help the general public to ease open questions: Is a venue safe enough? Is there anyone at a gathering at risk? What should one do when someone gets infected without raising privacy issues? Originality/value: This study contributes to the existing literature by cyber-physical spatial temporal analytics to trace COVID-19 indirect contacts through digital chromosome, a representation of digital twin technology. Also, the authors have proposed a venue-oriented management perspective to resolve privacy-preserving and unitization rate concerns. © 2021, Emerald Publishing Limited.